Scratchpad vs Dooly for Partner-Led Consulting Pipelines
For a partner-led consulting firm, Scratchpad is the faster fix when pipeline tracking goes stale between meetings, and Dooly is the fix when scoping-call detail never reaches the proposal. There is usually no quota-carrying account executive: a partner works a handful of relationships toward a scoping call and a proposal, and often sees Salesforce as overhead.
Scratchpad and Dooly both assume someone is willing to keep a CRM record current. The real question for a consulting firm is which one fits how partners actually work, not which one has more features.
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How does consulting business development differ from SaaS sales?
A partner's week is split between delivery work for existing clients and business development for new ones, and the second usually loses. Updating an opportunity record after a coffee meeting or a scoping call is easy to postpone when there is a deliverable due for a paying client that afternoon.
That is a real constraint neither tool removes. What they can do is make the update, when it does happen, fast enough that it actually gets done instead of pushed to 'later.' A firm with three or four partners each running their own book of relationships also tends to have no consistent view of total pipeline until someone manually compiles it before a partner meeting, which is its own separate cost.
Where Proposals and Statements of Work Get Lost
The detail that decides whether a proposal lands is usually something said in the scoping conversation: a specific pain point, a budget range, a timeline constraint tied to a board meeting or a fiscal year end. If that detail lives only in the partner's memory or a personal notebook, whoever drafts the proposal is working from secondhand recall.
Dooly's note templates give that conversation a structure to land in, and link the important lines straight to the opportunity record, so a proposal writer who was not on the call still has something concrete to work from.
Scratchpad's Grid for a Partner Running Several Relationships
A partner juggling eight or ten active relationships at different stages benefits from seeing all of them in one grid rather than opening each record separately between client meetings. Scratchpad's bulk editing is well suited to the small, frequent updates, a follow-up sent, a proposal awaiting signature, that a partner can knock out in a few minutes between calls rather than treating as a separate task.
Its Deal Spotlight view is also useful for a managing partner trying to see, across the whole firm, which relationships have gone quiet longer than they should have.
What Untracked Business Development Actually Costs
Sales and business development spend runs around 15% of revenue as a rough SaaS benchmark, and while a consulting firm's cost structure looks different, the underlying point holds: partner hours spent on business development that produces no record of what was discussed is time the firm cannot easily learn from later1. A firm that cannot say why its last five lost proposals did not land is repeating the same untracked mistakes on the next five.
That pattern is easy to miss because each individual meeting feels productive at the time. It is only when someone tries to answer 'why do we keep losing to the same competitor' across a dozen deals that the absence of a written record becomes an actual, measurable cost rather than a vague feeling that something could be tighter.
Which tool fits, based on who owns the relationship?
If a firm's proposals are mostly written by the partner who ran the scoping call, the bigger gap is usually stale pipeline tracking between meetings, and Scratchpad's grid is the faster fix. If proposals are drafted by someone else, an associate, a director, based on a partner's notes, the bigger gap is that the notes themselves are thin or missing, and Dooly is built for that handoff specifically.
Firms with both problems at once, which is common, tend to get more value starting with whichever gap is costing more proposals right now. A simple way to find out: look at the last three proposals that went nowhere and ask whether the record shows what the prospect actually said, or just the fact that a meeting happened. A record with substance points to a stale-pipeline problem; a record that is nearly blank points to a capture problem.
Use these checks to match the tool to the gap:
- If the partner who ran the scoping call also writes the proposal, look first at stale pipeline tracking between meetings, which Scratchpad's grid addresses.
- If an associate or director drafts the proposal from a partner's notes, thin or missing notes are the bigger gap, which Dooly's templates address.
- Check whether details like a pain point, a budget range or a timeline constraint live only in the partner's memory.
- Ask whether an update between meetings takes seconds or requires hunting for the right record, since adoption follows speed.
What Good Looks Like
A well-run consulting pipeline has a written record of the scoping conversation behind every active proposal, updated by whoever ran that conversation, not reconstructed from memory when a proposal stalls.
Building The Capability (5-Stage Skill Ladder)
How to Get Started
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A smaller firm that has never used a real CRM may find it easier to start with a lighter, calling-first system than to configure Salesforce around a relationship-driven practice.
Filling the pipeline between existing relationships still benefits from organized outbound to former colleagues and referral contacts, which a sequencing tool can help keep consistent.
Frequently Asked Questions
Will partners actually use a CRM tool they see as overhead?
Adoption tends to follow speed. A tool that takes thirty seconds to update between meetings gets used; one that requires opening a separate app and hunting for the right record usually does not, regardless of which tool it is.
Can Dooly's note templates match how a specific firm scopes engagements?
Yes, Dooly supports custom templates in addition to standard ones like MEDDIC or BANT, so a firm can build a template around its own scoping questions rather than forcing a SaaS sales framework onto a consulting conversation.
Does Scratchpad work if the firm tracks pipeline by practice area instead of by rep?
Yes, as long as practice area is a field on the Salesforce opportunity. Scratchpad filters and groups by any field on the record, so the grid can be sorted by practice area the same way it would be by owner.
Sources
Where we quote a benchmark, we show its source. Other figures in this guide are estimates or general guidance, so check them against your own numbers.
- Departmental spend as % of ARR, medians (private B2B SaaS). SaaS Capital 2026 Spending Benchmarks for Private B2B SaaS Companies (15th annual survey, 1,000+ companies, completed March 2026), 2026.
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